Terms of service

1. Overview

Welcome to Luxe n loom. (Use of “we,” “our,” “us” refers to Luxe n loom). By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

2. Use of Website

• You agree not to misuse this website for any unlawful purpose.

• All content, images, and designs are the intellectual property of Luxe n loom and cannot be copied or reused without permission.

3. Products & Pricing

• We make every effort to display product details and colors accurately, but slight variations may occur.

• Prices are subject to change without prior notice.

• All prices are inclusive of applicable taxes (GST), unless stated otherwise.

4. Orders & Payments

• Orders are confirmed only after successful payment.

• We accept online payments via [list payment gateway: UPI, Paypal] and Cash on Delivery.

• We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraud.

5. Shipping & Delivery

• We ship pan-India through trusted courier partners.

• Estimated delivery time: 10-12working days (metros) / 12-15 working days (non-metros).

• Delays due to courier or unforeseen circumstances are not our liability.

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6. Returns & Refunds

• Our return/refund policy is available [https://yx5vdc-pn.myshopify.com/policies/refund-policy].

• Customised or sale items are non-returnable.

7. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from use of our website or products.

• Product care instructions must be followed; we are not liable for damage caused by misuse or neglect.

8. Governing Law

• These Terms are governed by the laws of India.

• Any disputes will be subject to the jurisdiction of courts in Noida, Uttar Pradesh.

9. Contact Us

For queries regarding these Terms, please contact us at:

📧 Email: contact@luxenloom.store